Privacy & Personal Data Protection Policy

SynPower Co., Ltd. (the “Company”) values the protection of personal data and privacy. This Policy explains how personal data is collected and used, the security measures applied, the rights of data subjects, and the Company's incident response mechanisms in order to protect the rights and interests of website users and other relevant individuals.

01 Collection and Use of Personal Data

Purposes of Collection

Purposes include, but are not limited to, customer management, marketing and promotional activities, contract performance, after-sales service, recruitment, and other business activities that are consistent with the Company's registered scope of operations.

Categories of Personal Data
  • Identification Data: such as name, job title, telephone number, email address, and address.
  • Personal Characteristics: such as age, gender, and date of birth, where required for specific business purposes.
Period and Geographic Area of Use

Unless otherwise required by applicable laws or regulations, personal data may be used during the Company's operating period and within the geographic areas in which the Company conducts business.

02 Personal Data Security Measures

The Company protects personal data through technical, organizational, and personnel-management measures. In 2025, SynPower maintained a record of zero material cybersecurity or personal data incidents.

01

Technical Safeguards

Security measures include firewalls, Managed Detection and Response (MDR) systems, SSL-encrypted data transmission, and other appropriate protection mechanisms.

02

Organizational Controls

Access control mechanisms are established so that only authorized personnel may access personal data, while information security risk assessments are conducted periodically.

03

Employee Awareness

In 2025, the Company conducted six cybersecurity awareness activities and three social engineering simulation exercises to continuously strengthen information security awareness.

03 Exercise of Data Subject Rights

In accordance with Taiwan's Personal Data Protection Act, data subjects may exercise the following rights in relation to personal data held by the Company.

Access and Review Request access to or review of personal data and request a copy thereof.
Supplement or Correction Request supplementation or correction of personal data.
Restriction of Processing or Use Request that the Company discontinue the collection, processing, or use of personal data.
Deletion Request deletion of personal data within the scope permitted by applicable laws and regulations.
Exercising Your Rights: If you wish to exercise any of the rights above, please submit your request through the contact information provided at the end of this page. Requests will be handled in accordance with applicable laws, regulations, and the Company's internal procedures.

04 Personal Data Breach Response

In the event of a personal data breach, the Company will initiate investigation, containment, notification, remediation, and rights-protection procedures according to the nature and impact of the incident.

01

Investigation and Containment

Determine the scope and impact of the incident and take necessary isolation and containment measures to prevent further harm.

02

Notification and Reporting

Where required, notifications or reports will be made in accordance with applicable laws, regulations, and competent-authority requirements, including information on the affected scope and response measures.

03

Vulnerability Remediation and Prevention

Conduct root-cause analysis and vulnerability reviews, remediate identified security gaps, and improve relevant management procedures.

04

Protection and Remedial Support

Provide necessary information and assistance based on the impact of the incident in order to reduce potential harm to affected individuals.

05 Use of Cookies

To provide website services and improve the user experience, this website may use Cookies in your browser. Users may restrict or disable Cookies through their browser settings; however, certain website functions may be affected as a result.

Privacy and Personal Data Protection Contact
+886-3-369-0966
Personal Data Protection Team