On November 11, 2022, the Board of Directors of the Company approved the amendments of the Sustainable Development Best Practice Principles in December 2022, the Company established the Corporate Sustainability Promotion Team to implement CSRrelated initiatives, with the General Manager as convener, and the GM Office in charge of the secretarial duties. There are six working groups namely, Corporate Governance, Social Welfare, Environmental Sustainability, Customer and Employee Care, and Information Security to implement the sustainable development initiatives. The General Manager is responsible for approving the sustainable development strategy and overseeing the subsequent implementation. Each group formulates and implements strategies to address sustainability issues that are relevant to the Company's operations and stakeholders, and prepares a sustainability implementation report based on the implementation status. At least once a year, the Board of Directors receives a report from the General Manager's Office regarding the implementation of sustainable development and urges the management team to make adjustments where necessary. 





The organization and responsibilities of the Corporate Sustainability Promotion Team are as follows:

1. Corporate Governance Team: 
(1) Formulate and promote corporate governance policies and systems to enhance corporate governance quality.
(2) Periodically review the Board of Directors’ operations, performance evaluation mechanisms, and the effectiveness of internal control systems.
(3) Assist the Board of Directors in strengthening its functions, including information disclosure, risk management, and stakeholder communication. 
(4) Monitor domestic and international corporate governance trends and regulations, and propose appropriate responses for the Company. 
(5) Promote a culture of integrity, establish and implement anticorruption and anti-fraud measures, ensuring all business activities meet ethical standards.
(6) Ensure timeliness, completeness, and transparency of company information disclosure to enhance stakeholder trust. 
(7) Review and propose policies to protect shareholders’ rights, ensuring fair exercise of their rights.
2.  Environmental Sustainability Team: 
(1) Plan and implement environmental management strategies and objectives, including energy conservation, carbon reduction, water resource management, and waste reduction.
(2) Monitor the achievement of environmental performance indicators, conducting regular inspections and evaluations.
(3) Promote green procurement, product lifecycle management, and other environmental initiatives.
(4) Conduct environmental education, training, and awareness campaigns to enhance overall environmental consciousness. 
(5) Disclose relevant environmental information in accordance with government regulations and sustainability goals.
3. Customer Care Team: 
(1) Establish customer-centric business principles and service processes to enhance customer satisfaction. 
(2) Formulate and implement product and service quality management systems.
(3) Build and optimize customer feedback and complaint handling mechanisms to strengthen trust.
(4) Promote transparency of product information and responsible marketing practices. 
4. Employee Care Team: 
(1) Promote employee rights protection, equal employment, and workplace diversity and inclusion policies. 
(2) Plan career development, training, and performance management systems to enhance employee growth. 
(3) Foster work-life balance and establish a friendly workplace environment. 
(4) Implement employee health management, occupational safety, and mental health promotion measures. 
(5) Collect and respond to employee feedback and needs to improve internal communication. 
5.  Social Welfare Team:
(1) Formulate strategies and action plans for the Company’s social welfare initiatives. 
(2) Assist in planning and executing corporate volunteer programs, community care, educational outreach, and other charitable activities.  
(3) Strengthen partnerships with organizations, and public institutions. 
(4) Periodically evaluate the effectiveness of social responsibility activities and disclose results with recommendations for improvement. 
(5) Cultivate employee awareness of social participation to enhance the Company’s positive image. 
6.  Information Security Team: 
(1) Establish and maintain information security management systems to ensure the confidentiality, integrity, and availability of company information assets.  
(2) Promote cybersecurity risk assessments, incident reporting, and the development and exercise of response mechanisms.  
(3) Conduct information security training and awareness programs. 
(4) Monitor regulatory requirements and market developments to maintain compliance in information security management 
(5) Periodically review and optimize information security policies and technical safeguards. 

The 2025 Corporate Sustainability Development Implementation Report was submitted to the Sustainable Development Committee and the Board of Directors on December 16, 2025.

The 2025 Corporate Sustainability Development Implementation Report